Helpjuice has a number of features you can take advantage of.įor example, you have the ability to collaborate directly within Helpjuice documents with comments. In a nutshell, you use Helpjuice to create an internal knowledge base for your employees.
Confluence server full#
For some teams, the full Confluence can be a bit much – not to mention wildly expensive.
Confluence server software#
The software is free for teams under ten with access to very limited features of the software. Theoretically, Confluence can be used by all sorts of teams, from marketing to HR, but many employees may be put off by the technical knowledge demanded by nature of the software. Content cannot be drafted during the editing stage, so every page is live after you save it. The search feature doesn’t always live up to expectations. On the other hand, some complain that Confluence’s wiki-style features can suffer after a while if it’s badly maintained. Some might already have experience using it in previous jobs. It’s also likely that many of your employees will have at least heard of Confluence.
Confluence server plus#
On the plus side, many departments, teams and projects can get something out of Confluence. Much like other enterprise tools, Confluence seems to do a bit of everything – perhaps at the cost of truly excelling at nothing. You can make a knowledge base with Confluence that integrates with JIRA, which can either be limited to customers or open to the public. It’s also to be used in conjunction with Atlassian’s other products like Trello (task management software) and Bamboo (Continuous Integration and Deployment Build Server). Confluence has been designed to complement JIRA issue tracking software. Many companies use Confluence to manage software projects, since it helps DevOps teams communicate more openly. Pages are linked together with related pages, which you can view in the same screen. Confluence is by default “open and collaborative”.ĭocuments created in Confluence are shared with the rest of the team in that workspace. This makes content discovery and search more effective. Having everyone use Confluence means storing all projects and assets in one central location. You can manage documents in Confluence by either creating pages, or attaching your own documents.Ĭonfluence can be used for any type of content needed by a team: technical documentation, knowledge bases, intranets, and agile software projects.
That’s why Confluence contains many templates to get your projects going: product roadmaps, checklists, how-to articles, retrospectives, and more. These pages are automatically part of your team’s workspace.
Instead of owning personal documents in Word or Google Docs, Confluence users create shared ‘pages’ within Confluence. You create spaces both for departments and each main cross-functional project. Why Do People Use Confluence?Ĭonfluence is based on the concept of ‘spaces’.
This multiple-use lies at the core of the pros and cons of Confluence. You may be considering Confluence to help improve your company’s productivity.Ĭonfluence is actually a fusion of many different types of software, which include internal wikis, intranets, collaboration tools, and project management tools.
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